FAQs

How Many Brownies Are In Each Box?

Each of our brownie boxes contains 9 delicious brownies for you to enjoy.

Where Are You Located?

We are based in Penwortham, just outside of Preston.

How Much Is Delivery?

The delivery charge for each of our boxes of 9 brownies is £3.00 per box. This is for first class delivery through Royal Mail.

Do You Have A Shop?

No. Our business operates out of our specially built kitchen in our family home.

Can I Cancel My Order?

You would need to inform us BEFORE we begin to process your order, as once orders have been processed we are unable to cancel any orders placed.

Can I Collect My Order?

Yes of course! All you need to do is select the collection option on the Delivery Options Page. (You will still need to provide your address as Shopify doesn't allow us to skip this part) As we bake our brownies to order, we cannot arrange collection until the order has been processed, we will email you when your brownies are ready to take home)

Can I Pay With Cash?

Yes, however you would need to contact us directly once stock is available so we can create your order. This can be done via email, Facebook Messenger or Instagram Messenger.

When Will I Receive My Brownies?

We aim to process all orders within 5 working days. All of our brownies are then posted out to you via First Class Royal Mail.

 

Do I Need To Be Home To Accept Delivery?

No. All of our brownies are delivered in letterbox sized packaging so will fit through all standard letterboxes. (Please bear this in mind if you, or the person you are ordering for, has pets).